Frequently Asked Questions
Everything you need to know about our premium menswear.
How do I determine my correct size?
We recommend referring to our detailed Size Guide located on each product page. Our shirts are designed with a tailored athletic fit, so if you prefer a looser feel, we suggest sizing up.
What is your return and exchange policy?
We offer a 30-day return and exchange window for all unworn and unwashed items with original tags attached. Returns are processed within 5-7 business days of receipt.
How should I care for my Collars & Co. shirts?
To maintain the integrity of the collar and fabric, we recommend machine washing cold on a gentle cycle and hanging to dry. Avoid high heat to prevent shrinkage.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
When will my order arrive?
Standard domestic orders typically arrive within 3-5 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Shop Pay.